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Return & Refund Policy
Last Updated: 8/12/25
We prioritize customer satisfaction and provide returns and refunds under the following conditions:
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Return Conditions
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Please notify us within 24 hours of delivery if you receive the wrong or defective product.
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Products must be returned unused, intact, and in their original packaging.
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Hygiene products (such as innerwear and blouses) are non-returnable.
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Refund Process
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Refunds will be processed within 5-7 working days after product inspection.
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For online payments, refunds will be issued to your bank or mobile financial account.
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For Cash on Delivery orders, refunds will be made via mobile financial services.
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Delivery Charges
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Bahari Color will bear the delivery charge for wrong or defective products.
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In other cases, the customer is responsible for delivery charges.
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